Shortages

(i) Liability for shortages in the quantity of goods delivered is limited to making up the shortages. No claim for shortages in quantity will be allowed unless the customer gives notification of the shortage in writing within 7 working days of the delivery and provides a reasonable opportunity for Millen Homeware Ltd to investigate the case.
(ii) Goods leaving Millen Homeware Ltd premises are adequately and safely packed. Claims for damage or loss in transit must be made against the carrier in the following manner:
(a) Prior to acknowledging delivery to the carrier the buyer must ensure that the complete consignment as per the carrier’s note has been received.
(b) Should there be a shortage or visible damage to outer packaging the carrier’s note must be endorsed accordingly.
(c) Within 7 days of receipt of consignment the buyer must ensure that all goods received are in good order and condition.
(iii) No claims will be considered after 7 days of receipt of goods. While no liability for goods damaged or lost in transit will be accepted by Millen Homeware Ltd, details of any claim should be advised to Millen Homeware Ltd.
(iv) Millen Homeware Ltd may in its absolute discretion unload goods at any premises that the Customer nominates for delivery. If the Customer is not in attendance at any nominated premises, Millen Homeware Ltd may leave any goods and shall not be responsible for any claims, damages, costs, or expenses arising or resulting there from including any claim that the goods were not delivered
Updated July,2018

Address: 671 Great South Road, Penrose, Auckland      Tel: 09 6347659      Fax: 09 5798188      Email: infos@millen.co.nz
Copyright ©  Millen.co.nz All Rights Reserved.